Returns & Refunds Policy
Software Products
All software products sold through the Outside Store are delivered electronically.
ALL SOFTWARE SALES ARE FINAL.
Once a software licence or activation code has been delivered, it cannot be returned, refunded, or exchanged under any circumstances.
Please ensure compatibility and system requirements are reviewed prior to purchase.
Hardware Products
Select hardware products are available through the Outside Store, including exclusive and limited-availability items.
Hardware returns are handled on a case-by-case basis and must be requested by contacting us directly. Eligibility for a return or refund depends on the product, condition, and circumstances of the request. Returned hardware must be unused, in original packaging, and approved prior to being sent back.
Shipping costs are non-refundable unless otherwise agreed in writing.
Damaged or Defective Items
If a hardware product arrives damaged or defective, please contact us immediately upon receipt so we can assess the issue and determine the appropriate resolution.
Questions
If you have questions regarding returns, refunds, or product eligibility, please contact us before completing your purchase.