OMS Canada (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from our website.
Personal Information We Collect
When you visit the site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies installed on your device. As you browse the site, we collect information about the individual web pages or products you view, what websites or search terms referred you to the site, and information about how you interact with the site.
When you make a purchase or attempt to make a purchase through the site, we collect certain information from you, including your name, billing address, shipping address, payment information, email address, and phone number. Payment information is processed securely by third-party payment providers, and we do not store full credit card details.
How We Use Your Personal Information
We use the personal information that we collect to:
- Fulfill orders placed through the site (including processing payment information, arranging shipping, and providing invoices and order confirmations)
- Deliver software licenses or digital products
- Communicate with you regarding orders, support requests, or account-related matters
- Screen orders for potential risk or fraud
- Improve and optimize our site and services
- Provide marketing or promotional communications, where permitted by law
Sharing Your Personal Information
We share your personal information with third parties to help us use your personal information, as described above. For example:
- We use Shopify to power our online store
- We use payment processors to securely handle transactions
- We may share information with shipping and logistics providers to fulfill physical orders
- We may share information with software manufacturers or licensors to issue licenses, activate products, or verify eligibility (including educational licenses)
- We use analytics and marketing tools to help us understand how customers use the site
We do not sell or rent your personal information.
Software & License Verification
For software, digital products, or educational licenses, certain customer information may be shared with the manufacturer or publisher solely for the purpose of license issuance, activation, or eligibility verification. This information is required to complete delivery and comply with licensing agreements.
Cookies
We use cookies and similar technologies to operate and improve our site. Cookies allow us to remember your preferences, understand how customers use the site, and support marketing efforts. You can control or disable cookies through your browser settings, though doing so may affect site functionality.
Behavioural Advertising
We may use your personal information to provide targeted advertisements or marketing communications we believe may be of interest to you. You can opt out of targeted advertising by using the unsubscribe links in marketing emails or adjusting your browser and advertising preferences.
Data Retention
When you place an order through the site, we will maintain your order information for our records unless and until you ask us to delete this information, subject to legal, tax, and regulatory requirements.
Data Security
We take reasonable administrative, technical, and physical measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Your Rights
Depending on your jurisdiction, you may have the right to access personal information we hold about you, request corrections, or request deletion of certain data, subject to legal obligations.
To exercise these rights, please contact us using the information below.
Changes
We may update this Privacy Policy from time to time to reflect changes to our practices or for legal or regulatory reasons. Updates will be posted on this page with an updated effective date.
Contact Information
For more information about our privacy practices, questions, or complaints, please contact us at: